REFUND POLICY

Eligibility for Refund

To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as when you received it. Returns that do not meet these criteria may not be accepted.

Time Frame for Refund

You have 1 days from the date of purchase to request a refund. After 1 days, unfortunately, we cannot offer a refund.

Refund Process

Refund Process:

  1. Initiate the refund process by contacting our customer service team at info@amospa.com
  2. Once approved, we will provide you with a return authorization and instructions on how to return the item.
  3. Ship the item back to us following the provided instructions.
  4. Upon receiving the returned item, we will inspect it to ensure it meets the eligibility criteria.
  5. If the return is approved, we will initiate a refund to your original payment method. Please note that the time it takes for the refund to reflect in your account may vary depending on your payment provider.

Shipping Costs

Shipping costs are non-refundable, and you will be responsible for the return shipping expenses.

Damaged or Defective Items

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately, providing photos and a description of the issue. We will work to resolve the matter promptly.

Contact Us

If you have any questions or concerns regarding our refund policy, please reach out to our customer service team at shop@amospa.com